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630-440-6691

Rockford Rides Limousine Logo

Proudly serving

Northern Illinois

Chicago and Chicagoland Suburbs

Southern Wisconsin

Madison and Milwaukee


Rockford Rides Frequently Asked Questions

Have a transportation-related question? We have the answer! Check out our FAQs below to learn more about our company and services.

  • What are Rockford Ride's Covid-19 policies?

    Our limos and other vehicles are cleaned with hospital-grade sanitizers prior to each ride or transport. Rest assured, we take every precaution to prevent the spread of Covid-19. 

  • What sets Rockford Ride apart from the competition?

    We are the #1-rated transportation and limousine service in Northern IL! Our vehicles are brand new and non-smoking with the latest technology and GPS systems. Our chauffeurs are professionally trained and our entire team provides an unforgettably positive customer service experience. Choose the best, and travel with Rockford Rides!

  • What types of events do you accommodate?

    Contact us today to get a limo or a party bus for your wedding, bachelor/bachelorette party, prom, Quinceanera, and other special events. We provide transportation for corporate travel, airports, anniversaries, and birthdays.

  • Do you allow animals?

    This is dependent. In our limos and other vehicles, we allow small service animals. If you aren't sure if your service animal qualifies, give us a call and we'll answer all of your questions!

  • What is your cancellation policy?

    Cancellation Policy


    ***NO REFUND POLICY****


    We will allow you to reschedule your appointment if you contact our dispatch team within 24hrs prior to, your confirmed or scheduled appointment. 


    Reschedules will be placed as an "in store credit," and can be scheduled any date in the future without an expiration date.

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